Building Joy-Centric Libraries: an Experiential Workshop

Library burnout and staff retention are real challenges facing every library in the nation. Positive psychology is shown to improve staff and customer retention and improve workplace morale and impact not only our bottom lines but customer engagement. Experiential design of our interactions both with staff and customers is a key strategy to empower and enhance library spaces. This is an interactive workshop for library leaders seeking joyful practices to combat work fatigue. Bring more joy to the day-to-day of your work life! Positive psychology is shown to improve staff and customer retention, build customer engagement, and improve workplace morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.