Building Community through Personalized Reading Recommendations

Providing exceptional customer service is key to staying relevant and fostering a strong connection with patrons. One powerful tool that libraries can employ is the art of book recommendations. This session aims to explore the significance of connecting readers with books they’ll love as an integral part of excellent customer service in libraries.



During this session, we will delve into the various ways working with readers positively impacts library services. We will discuss how personalized book recommendations not only cater to individual preferences but also foster a sense of community engagement. By understanding the unique interests and needs of each library user, we can create a more inclusive and enriching reading experience for all. This session promises to equip library staff at all levels at any size library with the knowledge and tools needed to provide outstanding customer service through personalized book recommendations.